Privacy Policy

1. Who we are

Aretix (“we”, “us”) develops and publishes Koinonia. This policy covers the Koinonia app (iPhone, iPad, and Mac), the Koinonia website, and emails you send us.

We have no access to your Koinonia library. Content you enter in the app (names, notes, photos, catch-ups, prayer points, and similar) is stored only on your device and, if you turn sync on, in your private iCloud account. Aretix does not operate an app backend, cloud account, or admin panel that can receive, view, search, export, or recover that content. We cannot reset, browse, or delete your library for you. Apple provides the App Store, StoreKit, CloudKit, and related platform services under Apple’s own privacy policy.

2. Information on your device and iCloud

Depending on how you use the app, Koinonia may store contact details, dates, photos, notes, plans, logs, reminders, prayer points, circles, and settings on your device (and in iCloud if sync is enabled). That information is used only to provide the app’s features on your devices. Aretix does not receive a copy. We do not use analytics trackers or advertising in the app.

You may record information about other people, including sensitive information under the Privacy Act 1988 (Cth). You decide what to record and are responsible for any consent, notice, confidentiality, or organisational obligations that apply to you.

3. Device permissions

Permissions are requested only when you use a feature that needs them, and you can withdraw them in device settings:

• Contacts: import or refresh selected details (read-only).
• Photos / Camera: add images you choose.
• Calendar: show selected events and create catch-up events you choose.
• Notifications: local reminders on your device (may show a person’s name).
• Face ID / Touch ID: optional app lock.

4. Information Aretix may hold

Your Koinonia library is not available to Aretix. The only personal information we may hold is limited to:

• Support emails: your address, message, and attachments, to respond and keep ordinary business records. Avoid sending pastoral or other sensitive content unless it is needed for us to help.
• Website logs: our host may process IP address and standard server logs to deliver and secure the site. We do not use advertising or analytics cookies.
• Purchases: handled by Apple. We do not receive your payment card details. Apple may give us aggregated sales reports and entitlement status needed to unlock features.

We use this information only to provide and support Koinonia, respond to enquiries, operate the website, and comply with law. We do not sell personal information or use it for targeted advertising. We keep support correspondence only as long as reasonably needed for those purposes, then destroy or de-identify it where practicable, unless law requires otherwise.

5. iCloud sync and overseas disclosure

If you enable iCloud sync, your library is stored in your private iCloud database via Apple CloudKit and associated with your Apple Account, not an Aretix account. Syncing does not give Aretix access. We cannot browse, retrieve, restore, or delete those records. Turning sync off stops further syncing; it does not delete data already in iCloud.

Apple and its providers may process App Store and iCloud data outside Australia (including the United States). Website hosting may also process technical logs overseas. See Apple’s Privacy Policy.

6. Security

We take reasonable steps to protect personal information we hold. App data relies mainly on your device and Apple platform security (including a device passcode or login password). Optional app lock reduces casual access but is not a separate encryption layer. No system is completely secure.

7. Access, correction, and deletion

Your library: access, correct, or delete records in the app. Deleting the app removes local data on that device but may not remove data already synced to iCloud, delete records in Koinonia with sync on and allow time to sync. We cannot access or change your local or private iCloud records, but we can give practical instructions.

Information another person recorded about you: contact that person or their organisation. We cannot see or change private libraries.

Information we hold: email us to request access, correction, or deletion (usually support correspondence). We will respond within a reasonable time. We may refuse in limited cases allowed by law; if we refuse, we will explain why (unless unreasonable to do so) and how you can complain.

8. Complaints and contact

Email us with enough detail to investigate. We will respond within a reasonable time (ordinarily within 30 days). If you are not satisfied, you may complain to the Office of the Australian Information Commissioner (OAIC).

9. Changes

We may update this policy from time to time. The current version, with its “Last updated” date, will remain on this page.

Nothing in this policy excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded.